1. Introduction
You will learn how to inform your provider and enable closed captions during your session.
2. Join The Waiting Room
Click "Join Waiting Room". Please remember to check that your camera and audio permissions are enabled in your browser or app so your call with the doctor can run smoothly.
3. View Waiting Room Notification
If you join the call before the doctor, please don’t worry — you are in the right place! As the message indicates: “Your provider has been notified and will join as soon as they are available.” Please be aware that doctors may occasionally run behind schedule, and in some instances, it may take up to 60 minutes for them to connect.
4. Configurations
In this section, you can mute your microphone and camera, share your screen if necessary, and also disable the captions.
You have learned how to join the waiting room, understand the notification message, and toggle closed captions in EMERGE. For more information, refer to related articles on session management and accessibility features.